Jobs for a brighter life

VIA optronics is a successful, dynamically growing international company with production sites in Germany, China, and Japan, as well as an additional research and development site in the Philippines. To be close to its customers worldwide, VIA optronics also operates sales offices in Taiwan and the USA.

As one of the leading companies for interactive display solutions with core competence in the areas of optical bonding, touch sensors and camera technology, VIA optronics with its approximately 600 employees worldwide develops and produces customer-specific solutions for the consumer, industrial and automotive sectors.

As part of our growth and to complement our team, we would like to fill the position FAE Manager for our location in Taipei, Taiwan.

Your tasks:

 

Be responsible for Technical Pre-Sales Activities & Technical solution promoter

• Act as the primary point of contact for customers, providing both pre-sales and post-sales technical support
• Coordinate internally with R&D and Engineering teams to address customer issues, troubleshoot problems, and ensure timely resolution
• Understand customer requirements and provide technical solutions
• Conduct product demonstrations and presentations effectively
• Co-development or self-development new customers from technical perspective

Cross functional communication

• Work closely with sales team members to develop existing and target customer relationships, including RFI/RFQs and new project development
• Collaborate and communicate effectively with the factory to address customer questions, requirements, and issues, serving as a bridge between the customer and the factory
• Stay up-to-date on market trends, technologies, and competitive landscape. Provide feedback to product development teams based on customer requirements and market insights

Reporting & Process compliance

• Collaborate with the factory and internal teams to provide required reports to customers
• Support the completion of internal RFQs, project kick-off processes, and ensure projects transition smoothly to mass production

 

 

 

Your profile:

 

• Fluent written and spoken English and Mandarin (Japanese is a plus)
• University Degree in Electrical or Mechanical Engineering or a related field
• Ability to work independently
• High sense of responsibility and open communication style
• Strong understanding of marketing trends, ability to analyze competitor capabilities, and experience in establishing and maintaining customer relations
• Open for business trips

 

We offer:

• International cooperation and development
• Diversity in action
• Interesting and challenging projects and tasks
• Flexible working hours
• Flat hierarchies, short decision-making paths and freedom for your own ideas
• Additional benefits

This is very important to us

We are a growing company, and our success is based on teamwork and innovation. At VIA, we are always thinking about what comes next. We challenge ourselves with a shared goal: A brighter life for everyone. That’s why we are looking for the most innovative and talented minds to shape the reality of tomorrow.

Due to our fast-paced development, the work is always engaging. Therefore, it’s essential that you enjoy constantly learning new things. If you have the ability to think outside the box and are eager to bring in your own ideas to reshape old structures and create new ones, you are exactly who we’re looking for.